I'm Elizabeth, a designer and researcher at Travelers who turns complex experiences into ones that delight.
Based in New York City with over six years experience shaping userflows and prototypes using AI throughout my process. I lead with design thinking, facilitation and research, from usability testing to enterprise scale.
Case studies
One of the largest redesigns in Travelers' history — unifying several enterprise systems into a single platform for collaboration and transparency, built for underwriting teams.
An AI assistant designed and built in a single day using prior research, Figma prototypes and Claude Code.
Reworking a sales homepage experience to fit underwriter workflows.
A team workshop redesigning how tasks get triaged and assigned across a distributed team, tested live against a real backlog.